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What Should You Pay Attention to when Using a Call Center Headset?

1. Compared with the call box, the call center headset is more easily damaged, and it is not suitable to be continuously used all day long. Therefore, it is recommended that each operator should have a professional call center headset, which extends the service life of the call center headset. In addition, it improves operators' awareness of caring for the call center headset, and it is more hygienic for single use.


2. The "call tube" in the call center headset should not be frequently rotated, which may easily cause damage to the "rotating arm" connecting the "call tube" and the "speaker, and so as to cause the microphone wire in the "rotating arm" twisted and unable to send messages.


3. After using, the call center headset should be lightly hung on the cradle of the call box to extend its service life.


4. For the call center headset, it is recommended to buy the QD headset from ADDASOUND. The call center headset with a QD interface is more convenient for operators to use, and there is no need to always plug and unplug the registered jack (the registered jack is easy to damage). Operators can keep their call center headsets, and use them to connect to the QD when switching shifts. It is convenient and hygienic, and it can extend the service life.


ADDASOUND originated from Denmark and is the world's leading provider of voice solutions and unified communications equipment. The international team from ADDASOUND has extensive expertise in electroacoustics and they can provide high-quality products with elegant Danish designs.


ADDASOUND is committed to providing excellent voice solutions and comprehensive after-sales service. The wide range of active noise-canceling headphones is aimed at professionals in contact centers and offices, with a focus on voice recognition and unified communications. All products are based on the specific needs of consumers. Please contact us when necessary.

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info@addasound.com info@addasound.dk
+45-72-628-628
Skalhuse 5, DK-9240 Nibe, Denmark
Skalhuse 5, DK-9240 Nibe, Denmark
info@addasound.com
+45-72-628-628
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