The 18th Call Center Week Show was held at the Mirage hotel in Las Vegas, NV from Jun. 26th to Jun. 30th, 2017. Call Center Week is the No. 1 customer care event in the world. CCW delivers crucial discussion in an electrifying atmosphere and brings together the industry's movers and shakers. CCW always attracts many of the top industry leaders, solutions and service providers, and the contact center and office customers who would like to find the state-of-the-art solution for their working environment.
CCW Excellence Awards honor the individuals and teams who have made a commitment to driving superior contact center performance. The awards are dedicated to recognizing world-class thinking, creativity and execution across the full spectrum of contact center functions. The winners of this year are Anasfone, TeleTech, Farmers Insurance and many other superior contact center leaders. More details, please review the finalists at http://www.callcenterweekawards.com/2016-finalists.
As the global leading voice provider and Avaya Devconnect partner, ADDASOUND is honored to attend the show as the sponsor together with the top industry leaders such as Genesys, AVAYA, Microsoft, Mitel and many others. During the show, ADDASOUND displayed its next generation of headsets, 2831/32 series and 2731/32 series together with other wired and wireless headsets and solutions.
2831/32 headsets are exceptional among many other CC&O headsets with superior noise cancellation, elegant but robust design and great comfort. This series is specially designed for busy contact centers working 24 hours a day and 7 days a week. The agents who have tons of calls to deal with every day will get satisfied when they use our most comfortable and durable headsets.
ADDASOUND up to date economical 2731/32 headsets are an ideal choice for cost-conscious contact centers and offices. They pass over 30 rigorous reliability tests before they are launched to the market. With the small investment, both the agents and customers could have smooth and clear communication without annoying background noise and repeat dialogue.
ADDASOUND's CC&O active noise cancelling headset received a lot of attention from the customers who would like to seek professional headsets with cost-effective prices and superior quality. The enthusiastic ADDASOUND team delivers a detailed introduction about our company and products. Many customers show their interest for further testing and discussion.
All in all, ADDASOUND wrapped up a successful show. Thanks to all the customers who stopped by our booth. In the future, ADDASOUND will continue to focus on the development of superior voice solutions for contact centers and offices and unified communications.